Customer care
FAQ
Frequently Asked Questions
How do I choose my size?
Visit our Size Guide and review the fit notes on each product page.
Where do you ship?
Available destinations and shipping methods are shown at checkout. See Shipping for more information.
How can I track my order?
Tracking details are sent when they become available after dispatch.
Can I return swimwear?
Return eligibility depends on item condition and applicable terms. Swimwear must be unworn with tags and the hygiene liner intact. See Returns.
How should I care for my pieces?
Follow the care instructions on the product page and garment label. For swimwear, rinse after wear and avoid harsh detergents.
How do I contact Keeperfact?
Visit our Contact page and include your order number when asking about an existing order.
Frequently Asked Questions
How do I choose my size?
Visit our Size Guide and review the fit notes on each product page.
Where do you ship?
Available destinations and shipping methods are shown at checkout. See Shipping for more information.
How can I track my order?
Tracking details are sent when they become available after dispatch.
Can I return swimwear?
Return eligibility depends on item condition and applicable terms. Swimwear must be unworn with tags and the hygiene liner intact. See Returns.
How should I care for my pieces?
Follow the care instructions on the product page and garment label. For swimwear, rinse after wear and avoid harsh detergents.
How do I contact Keeperfact?
Visit our Contact page and include your order number when asking about an existing order.